Get In Touch
We're Here.
Always.
Reach out for orders, product questions, collabs, or just to talk bikes.
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How Can We Help
Four Ways to Reach Us.
Email Support
support@novusmotocare.com
General queries & product feedback
General queries & product feedback
Orders & Shipping
Order status, delays, missing parcels, or delivery issues — we'll sort it.
Collaborations
Brand deals, content creators, wholesale & trade enquiries welcome.
Based in India
Serving riders nationwide. Shipped from India, made for Indian roads.
Contact Us
Drop Us a Line.
Whether it's a product question, an order issue, or a collab idea — we read every message.
- 24-hour response time
- No bots — real people
- Order support available
- Business enquiries welcome
Quick Answers
Before You Reach Out
Most orders are delivered within 3–7 business days. Metro cities typically arrive faster. Once shipped, you'll receive a tracking link via email.
You'll receive a shipping confirmation email with a tracking link as soon as your order is dispatched.
Yes — NOVUS Chain Cleaner is formulated without harsh solvents. It is safe for O-ring, X-ring, and Z-ring chains.
We recommend re-lubing every 500–700 km, or after riding in rain or heavy dust.
NOVUS is not just a product. It is proof that you care about your machine.
Thousands of Indian riders trust NOVUS to keep their chains clean, their helmets fresh, and their bikes performing. Join them.
Ready to
Ride Clean?
Explore the full NOVUS range — built for Indian roads, built to last.